We look at manufacturer defects which are not caused by external factors.
Parts include:
Face
ID
RM330
Average
repair cost
Keylock Button
flex cable
RM115
Average
repair cost
Front Glass
+ Touch Panel
RM390
Average
repair cost
LCD
RM810
Average
repair cost
Mic + Lower Speaker
+ Charging Port
RM325
Average
repair cost
Claimable under extended warranty
*Note that claims cannot be made on defects caused by physical damage
-
LC breakdown
-
Motherboard breakdown
-
Audio breakdown
-
Rapid battery depletion
-
Mic breakdown
-
Camera breakdown
*Note that claims cannot be made on defects caused by physical damage
How we’re different
Extended Warranty
- Door-to-door service
- No cost to repair on manufacturer warranty
- Flexibility on coverage tenure
- Covers old and new devices
Other care plans
- Walk-in only service
- Additional charges for full device or part replacements
- Fixed tenure
- Covers new devices only
Replace Plus allows you to make claims for any reason including:
LCD Issue
Housing Issue
Battery Issue
Software Issues
Cracked speaker / audio
Mic Issues
Camera Issue
Motherboard Issues
Swap your device for a like-for-like device, no questions asked.
Like-for-like definition:
Maybe new or refurbished
Does not include accessories
May be a different make, model or colour
Is of similar kind, quality and functionality
Has the same of greater memory
The Damage - Why you need InstaCover explained in numbers
-
RM1000Average cost phone repair
-
RM2500Average cost to replace phone
-
Up to7Working daystime required for repairs
-
over50milnumber of phones that get damaged each year
How we’re different
Replace Plus
- Swap your device for any reason
- Door-to-door service
- Online service request submission
- Flexibility on coverage tenure
Other care plans
- Coverage only for accidental and liquid damage
- Walk-in servicing only
- Swap or repairs with a minimum of 4 working days
- Fixed tenure